Terms & Conditions
- The security thread present in returned articles must not be cut or broken. Garments must not have been worn, washed, altered or damaged and must not present any signs of use. Shoes and their soles must be in perfect condition and not present any markings of any kind.
- Each garment must be returned together with all labels, wrapping and original accessories received together with the order (dustbags, clothes hangers, coverings etc).
- All shoes and accessories must be returned together with their original boxes/containers, which are considered an integral part of the product. The latter must not have been damaged and/or altered in any way or used as the sole external packing.
- Returned items must be sent inside the original boxes.
- If you receive goods that are defective or if any shipping errors occur for which we are responsible, please follow the instructions provided above.